Frequently Asked Questions

Find answers to common questions about our services, process, and approach.

General

We leverage AI with data to build intelligence for governments, organizations, and leaders. This includes strategic plans, feasibility studies, economic impact reports, smart city roadmaps, and more. We turn scattered data into clear, actionable insights that help you make better decisions faster.
We primarily serve local and regional governments, public sector organizations, economic development agencies, and nonprofit organizations. Our clients range from small municipalities to regional planning commissions and state agencies across the US, UK, and EU.
We combine AI-powered analysis with human expertise to deliver faster, more thorough insights at a better value. Traditional firms often rely on manual data processing that takes weeks. Our AI systems can analyze thousands of data points in hours, while our experts ensure the insights are relevant and actionable.
While our primary focus is on public sector and nonprofit clients, we do work with private sector organizations on projects that intersect with public interests, such as economic impact studies for development projects or community engagement analysis.

Process & Delivery

We start with a discovery call to understand your needs. Then we assess your data sources and propose a scope. Once approved, our team works in phases—data collection, AI analysis, human review, and delivery. You receive regular updates and have opportunities to provide feedback throughout.
Timelines vary by project complexity. Simple analyses like survey summaries take 2–3 weeks. Strategic plans typically take 8–12 weeks. Comprehensive plans can take 4–6 months. We always provide timeline estimates in our proposals.
It depends on the project. We might need existing reports, survey data, GIS files, budget documents, meeting transcripts, or access to internal databases. We provide a clear data request list early in the project and can work with whatever format you have.
Data security is paramount. We use encrypted storage and transmission, strict access controls, and sign NDAs when required. We comply with relevant data protection regulations and can work within your security requirements.

AI & Technology

We use AI for pattern recognition, sentiment analysis, document processing, data integration, and predictive modeling. AI helps us process large volumes of data quickly and identify insights that might be missed manually. Human experts then validate and contextualize these insights.
No. AI is a tool that enhances human capabilities, not a replacement. Our experts review all AI-generated insights, provide context, and ensure recommendations make sense for your specific situation. The best results come from combining AI speed with human wisdom.
No. We deliver insights in accessible formats—PDFs, presentations, dashboards, or whatever works for you. You don't need to invest in new technology to work with us or use our deliverables.

Pricing & Engagement

We price based on project scope, not hourly rates. This gives you cost certainty upfront. Essentials projects start around $5,000, Professional projects from $15,000, and Enterprise engagements are custom-priced. We provide detailed proposals after our discovery call.
Yes. For clients who need regular data intelligence—like quarterly dashboards, ongoing survey analysis, or continuous monitoring—we offer retainer arrangements with predictable monthly pricing.
Standard terms are 50% upfront and 50% upon delivery. For larger projects, we offer milestone-based payments. We accept bank transfers and major credit cards. Government clients can often arrange purchase order-based billing.
We include revision rounds in all projects and work until you're satisfied. We've maintained a 98% client satisfaction rate because we focus on understanding your needs upfront and maintaining communication throughout the project.

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